FAQs – Frequently Asked Questions

General Questions

Blueurl Marketing Plan

Blueurl Commerce Plan

Blueurl Services Plan

 


Q: Who is Blueurl?
Blueurl (pronounced “blue-roll”) is a cloud-based Software-as-a-Services (SaaS) company founded by a team of elite entrepreneurs and business executives who worked for Intuit, Disney, Apple, Expedia, Cisco, and cloud-service start-ups – with the mission of greatly simplifying how SMB/SMEs and individuals worldwide manage and succeed in running their business in the online social world.
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Q: What is Blueurl Cloud Apps?
Blueurl Cloud Apps is a collection of hosted online marketing and eCommerce Software-as-a-Services (SaaS) products designed for start-ups by start-up. We will do all the heavy-lifting to make the most cutting-edge tools integrated into our platform so you can focus your valuable time on building the business (no DIY or Computer Science degree needed). Our service can automatically scale up/down to always meet your business growth and traffic increase (no worry about scaling and upgrading). No big upfront investment of capital, development time, or resource with everything is month-to-month (no startup loan needed). And we give you free trial (no credit card required) to get you started and you can cancel at any time (no lock-in). If that’s not good enough, our premium service plan will assist you along the way or even perform the tasks directly for you (peace in mind).

And, we host our high-traffic blueurl.com on Blueurl Cloud Apps as well because we trust our products. Sign up for a Free Trial today to see how Blueurl can work for you too.
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Q: Why should I go with Blueurl Cloud Apps instead of shared or VPS server hosting?
With Blueurl Cloud Apps, you:

  • No longer need to manage any software infrastructure (software, license, install, compatibility, config, develop, scale-up, upgrade, backup, security, and maintenance) yourself.
  • No longer need to worry about future growth. Our platform will automatically and elastically scale up no matter you have 1 or 1,000,000 users. You can set once and forget.
  • Always get the best-of-breed tools designed for your online marketing and eCommerce needs tested and integrated into one single platform.
  • Always get the premium help and service from the members, staffs, and developers (not the plain-old customer support) to help you succeed. We know what start-up needs.

With other shared/VPS server hosting (e.g. Godaddy, Bluehost, Dreamhost, Linode, VPS.net), you:

  • Need to DIY manage all software infrastructure (software, license, install, compatibility, config, develop, scale-up, upgrade, backup, security, and maintenance) yourself 24x7x365.
  • Need to share or assign one server with hundreds of other sites. As your traffic grows, you will be limited by the single physical/virtual server assigned. Managing, switching, and migrating between services are constant and painful.
  • Do not get integrated or best-of-breed tools designed for your online marketing and eCommerce needs. Server hosting is usually for light and generic use case.
  • Do not get premium help (or any support at all in many cases) from the hosting providers. You are pretty much on your own for any questions and issues.

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Q: What can I do with Blueurl Marketing Plan?
Blueurl Marketing is designed to be a cloud-hosted self-service interactive marketing platform for your product and/or content websites. It’s also included in our Blueurl Commerce & Blueurl Services plan as an fully-integrated marketing platform for free. You can leverage Blueurl Marketing for the following:

  • Social Sharing. Add viral sharing widgets and buttons so that site visitors can share, like, send, pin, and bookmark your best pages onto their social account with friends or followers. We support 20+ social networks including Facebook, Twitter, Google+, Pinterest, StumbleUpon, Linkedin, Reddit, Delicious, Flattr, etc.
  • Blog Marketing. Write and publish blogs, articles, press releases, or any contents in our WYSIWYG authoring environment backlinking to your company, products, contents, streaming media, and downloads. Content is the king.
  • SEO Marketing. Optimize your website to be search engine friendly with Google webmaster tools, Facebook OpenGraph, Twitter Card, page titles, meta data, XML sitemaps, Permalink structure, internal backlinks, and rss backlinks.
  • Authority Listing. Gain both user referral traffic and backlinks by joining our authoritative Blueurl Directory for free. We’ll feature and promote you website and products prominently or even on home page if you are also a Blueurl Commerce or Blueurl Services customer.
  • Social Posting. Automate your own social network management by auto-posting to your Blog, Facebook, Twitter, Google+, Tumblr, Linkedin, Blogger, Pinterest account from your Blueurl Marketing dashboard. Your time-saving is priceless.
  • Google Analytics. Enable Google Analytics tracking in seconds by simply entering your GA account ID (e.g. UA-XXXXXXXX-X). No coding change required.
  • Domain Branding. Brand your Blueurl Marketing website with your own domain address (e.g. www.mydomain.com) instead of the default Blueurl domain (e.g. mydomain.blueurl.com). We’ll help you to build your brand asset online.
  • User Engagement. Engage your users and participate yourselves in active discussion and comments to cultivate feedback loop and interest to your contents or products as a soft-selling tools.
  • RSS Subscription. Publish RSS feeds to auto-feed updates to your subscribers and turn one-time website visitors into qualified leads and advocates.
  • Email Integration. Integrate email marketing and notification platform with your core content and product engine for customer acquisition, retention, and update notification.
  • Website Design. Create your next awesome eye-catching website design with our easy-to-use WYSIWYG web development environment and flexible pre-build template/theme engine with just point-n-click.

We follow on all the latest industry trend and release the latest and greatest marketing capabilities to our customers.

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Q: Can I use my own mydomain.com instead of the default blueurl.com domain?
Yes. First, you need to map your custom.mydomain.com name in Tools -> Domain Mapping to the default mydomain.blueurl.com address in Dashboard. Then change your DNS server setting with your domain registrar to point custom.mydomain.com CNAME to mydomain.blueurl.com.

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Q: Can I purchase Blueurl Directory authority listing service individually outside of the Blueurl Marketing Plan?
Yes. Please visit Blueurl Directory page to submit individual listing requests and payments for approval.

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Q: Do I need to have a Google Analytics account in order to enable Google Analytics tracking in Blueurl Marketing?
Yes. For signing up a free Google Analytics account, please visit Google Analytics home page.

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Q: What can I do with Blueurl Commerce Plan?
Blueurl Commerce is designed to be a fully-featured self-service eCommerce platform for selling your best physical, downloadable, membership, and media class products. Other than all the features included in the Blueurl Marketing plan above (included for free out-of-the-box in Blueurl Commerce), you can leverage Blueurl Commerce for the following:

  • Shopping Cart System. Manage product, purchase, update, delete, checkout, shipping, payment, order, and customer process in an integrated shopping cart process.
  • Coupon Engine. Create, expire, and track your promotional offers in one central system integrated with the shopping cart management process.
  • Product Management. Create and manage unlimited physical and downloadable (e.g. eBooks, Videos, Design, Images) products with product images, videos, variations, inventory tracking, categories, tagging, and cross-selling.
  • Payment Gateway. Integrate payment module with your PayPal, Google Checkout, and 2Checkout accounts with simple configuration.
  • Google Analytics for eCommerce. Enable Google Analytics tracking for detailed eCommerce data in seconds by simply enable eCommerce data tracking option. No coding change required.
  • Store Design. Customize your eStore design using our easy-to-use WYSIWYG web development environment and flexible pre-build eCommerce template/theme engine with just point-n-click.
  • Bulk Importer. Bulk import your product information from other systems or offline database into Blueurl Commerce using standard .csv formatted import file with multiple attributes.
  • Affiliate Systems. Recruit qualified affiliates and publishers to broaden your reach to more online shoppers and audience in a win-win revenue-share model.
  • Forum Systems. Operate multiple online virtual forums for product support, questions/answers, wikis, customer requests, and feedback gathering.

We follow on all the latest industry trend and release the latest and greatest eCommerce capabilities to our customers.

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Q: Do you charge percentage transaction fee per order transaction?
No. We do not charge transaction fee other than the flat-rate hosting fee.

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Q: Do I need to have Google Analytics enabled in Blueurl Marketing before enabling Google Analytics for eCommerce in Blueurl Commerce?
Yes. Google Analytics for eCommerce data is an optional add-on feature to standard Google Analytics service.

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Q: What can I do with Blueurl Services Plan?
Blueurl Services is designed to be the all-in-one eBusiness package for the customers who need not only the self-service tools but also the expert support and on-going professional services from the developer team to excel on their development and operation. Other than all the features included in the Blueurl Marketing and BluCommerce plans above (included for free out-of-the-box in Blueurl Services), you can leverage Blueurl Services for the following:

  • Branding Design. We help you to get your online branding strategy and design right from day one including brand strategy, identity guideline, logo design, color palette, typography, and graphic system services.
  • UX Design. Get the best UX design, customization, and configuration advise from the experts in-person. A stylish and eye-catching interface design says more than a thousand words.
  • Configuration Assistance. Let the developer team configure the system for you to minimize your learning curve and possible missteps while maximizing your revenue by shortening every time-to-market.
  • Advanced Features. Access to the most advanced features in Blueurl Cloud Apps only available to custom implementation to make you stand out from the crowd from every aspect.
  • Issue Troubleshooting. Got an issue you can’t figure out by yourself? No worry. Now you have the the developer team standby to help you troubleshoot the problem and provide possible solution or suggestions.
  • Data Migration. We can help you bulk migrate your blog and product data from offline data dump into your Blueurl Cloud Apps.
  • Infographics Design. We help you plan and design beautiful and stylish infographics to catch the eyeballs and increase your conversion rate.
  • Video Design. We help you plan and design product and/or streaming class videos to catch the eyeballs, convey your product messages, and sell streaming / downloadable products.

We follow on all the latest industry trend and share our technology and entrepreneurial expertise and knowledge with to our customers.

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Q: How much service time are covered monthly under Blueurl Services Plan?
By default, each Blueurl Services account is entitled to one hour of aggregated professional services from our development team each month. Depending on the type of services and priority requested in your queue, we will work from the top of your request queue.

[Note:] Per customer feature requests, we are currently planning to offer 1) more monthly service-size package options (2x, 4x, 8x, 16x, etc.) and 2) individual service package purchase in the near future in order to meet different client needs. So stay tuned.

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Q: Can I order specific service under Blueurl Services individually outside of Blueurl Services Plan?
Not yet.

[Note:] Per customer feature requests, we are currently planning to offer 1) more monthly service-size package options (2x, 4x, 8x, 16x, etc.) and 2) individual service package purchase in the near future in order to meet different client needs. So stay tuned.

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Blueurl Marketing Cloud

Social, SEO, blog, backlink, email, image, and video marketing softwares packaged on one single cloud hosting platform. [ Learn More ]

Buy Now ($14.95/mon)

Blueurl Commerce Cloud

Sell eCommerce, eMembership, eClass on one integrated platform with all BlueMarketing features included. [ Learn More ]

Buy Now ($29.95/mon)

Blueurl Services Cloud

All-in-one services on custom addons, design, build to awesome your business with all BlueMarketing & BlueCommerce features included. [ Learn More ]

Buy Now ($59.95/mon)